Welcome to Simply. Sorry you're having issues...
Hormones could very well be the problem... I've experienced this recently myself by buying from a less than reputable seller.
You gave some good info, but if you could follow this link and copy the form, fill it out and paste it back on this thread, maybe we can help more... http://forum.simplydiscus.com/showth...lease-complete
Actual water readings and photos would be a big help...